{"id":33318,"date":"2025-06-23T08:44:30","date_gmt":"2025-06-23T08:44:30","guid":{"rendered":"https:\/\/tero3.test.lumisys.eu\/?page_id=33318"},"modified":"2025-06-23T08:50:42","modified_gmt":"2025-06-23T08:50:42","slug":"signaler-un-probleme","status":"publish","type":"page","link":"https:\/\/tero3.test.lumisys.eu\/fr\/signaler-un-probleme\/","title":{"rendered":"Signaler un probl\u00e8me"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"33318\" class=\"elementor elementor-33318\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-1e27609 e-flex e-con-boxed e-con e-parent\" data-id=\"1e27609\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-e031376 e-con-full e-flex e-con e-child\" data-id=\"e031376\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4e32235 elementor-widget elementor-widget-heading\" data-id=\"4e32235\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Signaler un probl\u00e8me<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8524b28 elementor-widget elementor-widget-text-editor\" data-id=\"8524b28\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"font-weight: 400;\">Pour Tero, le bien \u00eatre et le sentiment de s\u00e9curit\u00e9 de notre client\u00e8le sont fondamentaux.<\/span><\/p><p><b>Vos retours, signalements et remarques sont donc essentiels pour nous permettre de prendre les dispositions n\u00e9cessaires et d\u2019agir afin que ces \u00e9ventuels probl\u00e8mes ne se reproduisent pas.<\/b><\/p><p><span style=\"font-weight: 400;\">Soyez assur\u00e9 que nous traitons chaque demande avec tout le s\u00e9rieux requis et ce dans le respect le plus strict de votre confidentialit\u00e9. <\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-2e3b3a7 e-con-full e-flex e-con e-child\" data-id=\"2e3b3a7\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5e28b44 elementor-widget elementor-widget-jet-form-builder-form\" data-id=\"5e28b44\" data-element_type=\"widget\" data-e-type=\"widget\" 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class=\"jet-form-builder__field hidden-field\" name=\"utm_term\" data-field-name=\"utm_term\" data-jfb-sync=\"null\">\n\n\n\n\n<input type=\"hidden\" class=\"jet-form-builder__field hidden-field\" name=\"utm_content\" data-field-name=\"utm_content\" data-jfb-sync=\"null\">\n\n\n\n\n<div class=\"wp-block-group name-block is-horizontal is-nowrap is-layout-flex wp-container-core-group-is-layout-a2f35af1 wp-block-group-is-layout-flex\"><div  class=\"jet-form-builder-row field-type-text-field\" >\n<div class=\"jet-form-builder__label\">\r\n<div class=\"jet-form-builder__label-text\">Pr\u00e9nom <span class=\"jet-form-builder__required\">*<\/span><\/div><\/div><div class=\"jet-form-builder__field-wrap\">\n\t\t\t\t<input required=\"required\" name=\"contact-first-name\" id=\"contact-first-name\" type=\"text\" data-field-name=\"contact-first-name\" class=\"jet-form-builder__field text-field\" data-jfb-sync=\"null\" autocomplete=\"off_c9NT32YU\">\n\t\t\t\t\t<\/div>\n<\/div>\n\n<div  class=\"jet-form-builder-row field-type-text-field\" >\n<div class=\"jet-form-builder__label\">\r\n<div class=\"jet-form-builder__label-text\">Nom <span class=\"jet-form-builder__required\">*<\/span><\/div><\/div><div class=\"jet-form-builder__field-wrap\">\n\t\t\t\t<input required=\"required\" name=\"contact-last-name\" id=\"contact-last-name\" type=\"text\" data-field-name=\"contact-last-name\" class=\"jet-form-builder__field text-field\" data-jfb-sync=\"null\" autocomplete=\"off_PHeob957\">\n\t\t\t\t\t<\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group email-block is-content-justification-left is-nowrap is-layout-flex wp-container-core-group-is-layout-a1b15d37 wp-block-group-is-layout-flex\"><div  class=\"jet-form-builder-row field-type-text-field\" >\n<div class=\"jet-form-builder__label\">\r\n<div class=\"jet-form-builder__label-text\">Email <span class=\"jet-form-builder__required\">*<\/span><\/div><\/div><div class=\"jet-form-builder__field-wrap\">\n\t\t\t\t<input required=\"required\" name=\"contact-email\" id=\"contact-email\" type=\"email\" data-field-name=\"contact-email\" class=\"jet-form-builder__field text-field\" data-jfb-sync=\"null\" autocomplete=\"off_7tgrbKHQ\">\n\t\t\t\t\t<\/div>\n<\/div>\n\n\n<div class=\"wp-block-group phone-block is-nowrap is-layout-flex wp-container-core-group-is-layout-7387b849 wp-block-group-is-layout-flex\"><div  class=\"jet-form-builder-row field-type-select-field wp-block-jet-forms-select-field\">\n<div class=\"jet-form-builder__label\">\r\n<div class=\"jet-form-builder__label-text\">Pr\u00e9fixe<\/div><\/div><div class=\"jet-form-builder__field-wrap\">\n\t<select class=\"jet-form-builder__field select-field\" name=\"prefix\" data-field-name=\"prefix\" id=\"prefix\" data-jfb-sync=\"null\">\n\t\t<option value=\"32\" >+32<\/option><option value=\"33\" >+33<\/option><option value=\"352\" >+352<\/option><option value=\"31\" >+31<\/option>\t<\/select>\n<\/div>\n<\/div>\n\n<div  class=\"jet-form-builder-row field-type-text-field\" >\n<div class=\"jet-form-builder__label\">\r\n<div class=\"jet-form-builder__label-text\">T\u00e9l\u00e9phone <span class=\"jet-form-builder__required\">*<\/span><\/div><\/div><div class=\"jet-form-builder__field-wrap\">\n\t\t\t\t<input required=\"required\" name=\"contact-phone\" id=\"contact-phone\" type=\"tel\" data-field-name=\"contact-phone\" class=\"jet-form-builder__field text-field\" data-jfb-sync=\"null\" autocomplete=\"off_ai7gdUJ9\">\n\t\t\t\t\t<\/div>\n<\/div><\/div>\n<\/div>\n\n\n<div  class=\"jet-form-builder-row field-type-textarea-field\" >\n<div class=\"jet-form-builder__label\">\r\n<div class=\"jet-form-builder__label-text\">Racontez-nous : comment pouvons-nous vous aider ?<\/div><\/div><div class=\"jet-form-builder__field-wrap\">\n\t\t<textarea class=\"jet-form-builder__field textarea-field\" name=\"contact-message\" data-field-name=\"contact-message\" id=\"contact-message\" data-jfb-sync=\"null\"><\/textarea>\n\t<\/div>\n<\/div>\n\n\n<div class=\"wp-block-group acceptance-checkbox is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group is-vertical is-content-justification-left is-layout-flex wp-container-core-group-is-layout-79dc18d9 wp-block-group-is-layout-flex\"><input type=\"hidden\" class=\"captcha-token\" name=\"_captcha_token\" value=\"\"\/><div  class=\"jet-form-builder-row field-type-submit-field\" >\n\t<div data-type=\"submit\" class=\"jet-form-builder__action-button-wrapper jet-form-builder__submit-wrap\">\n\t<button class=\"jet-form-builder__action-button jet-form-builder__submit submit-type-reload\" type=\"submit\">Envoyer<\/button>\n\t<\/div>\n\t\n<\/div><\/div>\n<\/div>\n\n\n\n<script>\n  \/\/ Utility function to get a cookie by name\n  function getCookie(name) {\n    const match = document.cookie.match(new RegExp('(^| )' + name + '=([^;]+)'));\n    return match ? decodeURIComponent(match[2]) : null;\n  }\n\n  \/\/ List of UTM parameters to check\n  const utmFields = 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Vos retours, signalements et remarques sont donc essentiels pour nous permettre de prendre les dispositions n\u00e9cessaires et d\u2019agir afin que ces \u00e9ventuels probl\u00e8mes ne se reproduisent pas. Soyez assur\u00e9 que nous traitons chaque demande avec tout le [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_mo_disable_npp":"","inline_featured_image":false,"footnotes":""},"categories":[],"tags":[],"class_list":["post-33318","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/tero3.test.lumisys.eu\/fr\/wp-json\/wp\/v2\/pages\/33318","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/tero3.test.lumisys.eu\/fr\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/tero3.test.lumisys.eu\/fr\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/tero3.test.lumisys.eu\/fr\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/tero3.test.lumisys.eu\/fr\/wp-json\/wp\/v2\/comments?post=33318"}],"version-history":[{"count":7,"href":"https:\/\/tero3.test.lumisys.eu\/fr\/wp-json\/wp\/v2\/pages\/33318\/revisions"}],"predecessor-version":[{"id":33330,"href":"https:\/\/tero3.test.lumisys.eu\/fr\/wp-json\/wp\/v2\/pages\/33318\/revisions\/33330"}],"wp:attachment":[{"href":"https:\/\/tero3.test.lumisys.eu\/fr\/wp-json\/wp\/v2\/media?parent=33318"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/tero3.test.lumisys.eu\/fr\/wp-json\/wp\/v2\/categories?post=33318"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/tero3.test.lumisys.eu\/fr\/wp-json\/wp\/v2\/tags?post=33318"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}